お引き出し
おひきだし
Withdrawal (ATM screen term)
POINTThe screen displays "Withdrawal" instead of "Withdrawal"
Banking/Finance
ATM Usage
The Japanese you need for ATM Usage, in natural keigo. Procedure flow · NG warnings · 9-language parallel translations
This page helps foreign residents and long-term visitors handle "ATM Usage" with daily Japanese phrases for living in Japan, practical examples, and common mistakes to avoid.
What this page helps you say in Japan
This page focuses on ATM Usage and teaches useful Japanese phrases for daily life in Japan, including natural replies, polite alternatives, and practical wording for foreigners living in Japan.
What You'll Learn on This Page
- Basic terms on the ATM screen (withdrawals, deposits, etc.)
- Operational representation of transfer procedure
- What to do when your card is stolen
- Expressions for balance inquiries and passbook entries
- How to find an English-speaking ATM
Practice Phrases (10 Total)
お預け入れ
おあずけいれ
Deposit
POINT“Deposit” instead of “Deposit”
お振込み
おふりこみ
Transfer
POINT“Transfer” instead of “remittance”
残高照会
ざんだかしょうかい
Balance inquiry
POINT"Balance confirmation" → The screen is "Balance inquiry"
通帳記入
つうちょうきにゅう
Passbook update
POINT“Update passbook” → “Enter passbook”
カードが出てこなくなってしまいました
カードがでてこなくなってしまいました
My card is stuck in the ATM.
POINT“It was taken” → “It has stopped coming out” is a factual expression
インターホンで係員を呼んでもよろしいですか
インターホンでかかりいんをよんでもよろしいですか
May I call staff via the intercom?
POINTAvailable via intercom at ATM booth
暗証番号を3回間違えてロックされてしまいました
あんしょうばんごうを3かいまちがえてロックされてしまいました
I entered the PIN wrong 3 times and got locked out.
POINT"Blocked" → "Locked"
1万円札を千円札に両替できますか
1まんえんさつをせんえんさつにりょうがえできますか
Can I exchange a 10,000-yen bill for 1,000-yen bills?
POINT“Exchange” is more official than “breaking”
手数料はいくらかかりますか
てすうりょうはいくらかかりますか
How much is the transaction fee?
POINTRequired questions as the fee changes depending on the time you use the ATM
Want to practice these phrases out loud?
ECHO app offers native audio and AI pronunciation feedback for real practice.
Practice with ECHO App →Frequently Asked Questions
Q. Where can I find an English-speaking ATM?
A. You can switch between English, Chinese, and Korean at Seven Bank ATMs, Japan Post ATMs, and ATMs at major Megabank stores.
Q. How can I avoid ATM fees?
A. If you use your bank's ATM during weekdays, it's basically free. Online banks often offer free access to ATMs at convenience stores several times a month.
Q. What to do if your card gets sucked in?
A. Use the intercom inside the ATM booth to call an attendant, or call the lost/stolen number on the back of your card. We are available 24 hours a day.
Q. Can I use an overseas card?
A. Seven Bank, Japan Post Bank, and Aeon Bank ATMs accept overseas cards. A wide range of payment methods can be used, including VISA/Mastercard/UnionPay.
Q. What are the ATM business hours?
A. Most ATMs have restrictions such as 7:00 to 23:00 on weekdays and 17:00 to 21:00 on Saturdays and Sundays. Convenience store ATMs are available 24 hours a day.