Banking/Finance

ATM Usage

The Japanese you need for ATM Usage, in natural keigo. Procedure flow ยท NG warnings ยท 9-language parallel translations

Synergia Editorial Team

This page helps foreign residents and long-term visitors handle "ATM Usage" with daily Japanese phrases for living in Japan, practical examples, and common mistakes to avoid.

What this page helps you say in Japan

This page focuses on ATM Usage and teaches useful Japanese phrases for daily life in Japan, including natural replies, polite alternatives, and practical wording for foreigners living in Japan.

What You'll Learn on This Page

Practice Phrases (10 Total)

ใŠๅผ•ใๅ‡บใ—

ใŠใฒใใ ใ—

Withdrawal (ATM screen term)

POINT ๅ‡บ้‡‘ and ใŠๅผ•ใๅ‡บใ— are labels used for withdrawing money. ใŠๅผ•ใๅ‡บใ— is the polite customer-facing form. ATM wording varies, so check the screen before confirming.

ใŠ้ ใ‘ๅ…ฅใ‚Œ

ใŠใ‚ใšใ‘ใ„ใ‚Œ

Deposit

POINT ๅ…ฅ้‡‘ and ใŠ้ ใ‘ๅ…ฅใ‚Œ can label depositing money into an account. ใŠ้ ใ‘ๅ…ฅใ‚Œ is the polite customer-facing form. Follow the instructions on your ATM; not every machine accepts deposits.

ใŠๆŒฏ่พผใฟ

ใŠใตใ‚Šใ“ใฟ

Transfer

POINTโ€œTransferโ€ instead of โ€œremittanceโ€

ๆฎ‹้ซ˜็…งไผš

ใ–ใ‚“ใ ใ‹ใ—ใ‚‡ใ†ใ‹ใ„

Balance inquiry

POINT "ๆฎ‹้ซ˜็ขบ่ช" โ†’ The screen is "ๆฎ‹้ซ˜็…งไผš"

้€šๅธณ่จ˜ๅ…ฅ

ใคใ†ใกใ‚‡ใ†ใใซใ‚…ใ†

Passbook update

POINT โ€œ้€šๅธณใ‚’ๆ›ดๆ–ฐโ€ โ†’ โ€œ้€šๅธณ่จ˜ๅ…ฅโ€

ใ‚ซใƒผใƒ‰ใŒๅ‡บใฆใ“ใชใใชใฃใฆใ—ใพใ„ใพใ—ใŸ

ใ‚ซใƒผใƒ‰ใŒใงใฆใ“ใชใใชใฃใฆใ—ใพใ„ใพใ—ใŸ

My card is stuck in the ATM.

POINT โ€œๅ–ใ‚‰ใ‚ŒใŸโ€ โ†’ โ€œๅ‡บใฆใ“ใชใใชใ‚Šใพใ—ใŸโ€ is a factual expression

ใ‚คใƒณใ‚ฟใƒผใƒ›ใƒณใงไฟ‚ๅ“กใ‚’ๅ‘ผใ‚“ใงใ‚‚ใ‚ˆใ‚ใ—ใ„ใงใ™ใ‹

ใ‚คใƒณใ‚ฟใƒผใƒ›ใƒณใงใ‹ใ‹ใ‚Šใ„ใ‚“ใ‚’ใ‚ˆใ‚“ใงใ‚‚ใ‚ˆใ‚ใ—ใ„ใงใ™ใ‹

May I call staff via the intercom?

POINTAvailable via intercom at ATM booth

ๆš—่จผ็•ชๅทใ‚’3ๅ›ž้–“้•ใˆใฆใƒญใƒƒใ‚ฏใ•ใ‚Œใฆใ—ใพใ„ใพใ—ใŸ

ใ‚ใ‚“ใ—ใ‚‡ใ†ใฐใ‚“ใ”ใ†ใ‚’3ใ‹ใ„ใพใกใŒใˆใฆใƒญใƒƒใ‚ฏใ•ใ‚Œใฆใ—ใพใ„ใพใ—ใŸ

I entered the PIN wrong 3 times and got locked out.

POINT "ใƒ–ใƒญใƒƒใ‚ฏใ•ใ‚ŒใŸ" โ†’ "ใƒญใƒƒใ‚ฏใ•ใ‚ŒใŸ"

1ไธ‡ๅ††ๆœญใ‚’ๅƒๅ††ๆœญใซไธกๆ›ฟใงใใพใ™ใ‹

1ใพใ‚“ใˆใ‚“ใ•ใคใ‚’ใ›ใ‚“ใˆใ‚“ใ•ใคใซใ‚Šใ‚‡ใ†ใŒใˆใงใใพใ™ใ‹

Can I exchange a 10,000-yen bill for 1,000-yen bills?

POINTโ€œExchangeโ€ is more official than โ€œbreakingโ€

ๆ‰‹ๆ•ฐๆ–™ใฏใ„ใใ‚‰ใ‹ใ‹ใ‚Šใพใ™ใ‹

ใฆใ™ใ†ใ‚Šใ‚‡ใ†ใฏใ„ใใ‚‰ใ‹ใ‹ใ‚Šใพใ™ใ‹

How much is the transaction fee?

POINTRequired questions as the fee changes depending on the time you use the ATM

Frequently Asked Questions

Q. Where can I find an English-speaking ATM?
A. You can switch between English, Chinese, and Korean at Seven Bank ATMs, Japan Post ATMs, and ATMs at major Megabank stores.
Q. How can I avoid ATM fees?
A. If you use your bank's ATM during weekdays, it's basically free. Online banks often offer free access to ATMs at convenience stores several times a month.
Q. What to do if your card gets sucked in?
A. Use the intercom inside the ATM booth to call an attendant, or call the lost/stolen number on the back of your card. We are available 24 hours a day.
Q. Can I use an overseas card?
A. Seven Bank, Japan Post Bank, and Aeon Bank ATMs accept overseas cards. A wide range of payment methods can be used, including VISA/Mastercard/UnionPay.
Q. What are the ATM business hours?
A. Most ATMs have restrictions such as 7:00 to 23:00 on weekdays and 17:00 to 21:00 on Saturdays and Sundays. Convenience store ATMs are available 24 hours a day.