Workplace

Japanese Apology Phrases at Work

Greetings, reports, and workplace etiquette โ€” natural Japanese phrases that earn your colleagues' respect. Real examples ยท NG warnings ยท 9-language parallel translations

Synergia Editorial Team

This page helps foreign residents and long-term visitors handle "Japanese Apology Phrases at Work" with daily Japanese phrases for living in Japan, practical examples, and common mistakes to avoid.

What this page helps you say in Japan

This page focuses on Japanese Apology Phrases at Work and teaches useful Japanese phrases for daily life in Japan, including natural replies, polite alternatives, and practical wording for foreigners living in Japan.

What You'll Learn on This Page

Practice Phrases (8 Total)

็”ณใ—่จณใ”ใ–ใ„ใพใ›ใ‚“

ใ‚‚ใ†ใ—ใ‚ใ‘ใ”ใ–ใ„ใพใ›ใ‚“

I'm very sorry.

POINT"I'm sorry" โ†’ "I'm sorry" in business

ๅคงๅค‰็”ณใ—่จณใ”ใ–ใ„ใพใ›ใ‚“ใงใ—ใŸ

ใŸใ„ใธใ‚“ใ‚‚ใ†ใ—ใ‚ใ‘ใ”ใ–ใ„ใพใ›ใ‚“ใงใ—ใŸ

I'm truly sorry for what happened.

POINTMark "serious" for serious mistakes

ใ”่ฟทๆƒ‘ใ‚’ใŠใ‹ใ‘ใ—ใ€่ช ใซ็”ณใ—่จณใ”ใ–ใ„ใพใ›ใ‚“

ใ”ใ‚ใ„ใ‚ใใ‚’ใŠใ‹ใ‘ใ—ใ€ใพใ“ใจใซใ‚‚ใ†ใ—ใ‚ใ‘ใ”ใ–ใ„ใพใ›ใ‚“

I sincerely apologize for the trouble caused.

POINTApologize by clarifying the impact

็งใฎ็ขบ่ชไธ่ถณใงใ”ใ–ใ„ใพใ—ใŸ

ใ‚ใŸใ—ใฎใ‹ใใซใ‚“ใถใใใงใ”ใ–ใ„ใพใ—ใŸ

It was due to my lack of verification.

POINTBriefly explain the cause

ไปŠๅพŒใฏใ“ใฎใ‚ˆใ†ใชใ“ใจใŒใชใ„ใ‚ˆใ†ใ€ๆณจๆ„ใ„ใŸใ—ใพใ™

ใ“ใ‚“ใ”ใฏใ“ใฎใ‚ˆใ†ใชใ“ใจใŒใชใ„ใ‚ˆใ†ใ€ใกใ‚…ใ†ใ„ใ„ใŸใ—ใพใ™

I will make sure this does not happen again.

POINTA clear statement to prevent recurrence

ๅ†็™บ้˜ฒๆญข็ญ–ใจใ—ใฆโ—‹โ—‹ใ‚’ๅพนๅบ•ใ„ใŸใ—ใพใ™

ใ•ใ„ใฏใคใผใ†ใ—ใ•ใใจใ—ใฆโ—‹โ—‹ใ‚’ใฆใฃใฆใ„ใ„ใŸใ—ใพใ™

To prevent recurrence, I'll thoroughly implement โ—‹โ—‹.

POINTPresenting concrete measures

ใŠๆ‰‹ๆ•ฐใ‚’ใŠใ‹ใ‘ใ—ใฆ็”ณใ—่จณใ”ใ–ใ„ใพใ›ใ‚“

ใŠใฆใ™ใ†ใ‚’ใŠใ‹ใ‘ใ—ใฆใ‚‚ใ†ใ—ใ‚ใ‘ใ”ใ–ใ„ใพใ›ใ‚“

Sorry for the inconvenience.

POINTApology for the other person's trouble

ไฝ•ๅ’ใ”ๅฎน่ตฆใ„ใŸใ ใ‘ใพใ™ใจๅนธใ„ใงใ™

ใชใซใจใžใ”ใ‚ˆใ†ใ—ใ‚ƒใ„ใŸใ ใ‘ใพใ™ใจใ•ใ„ใ‚ใ„ใงใ™

Your understanding would be appreciated.

POINTCareful closing in writing

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Frequently Asked Questions

Q. Is โ€œexcuse meโ€ NG?
A. This is OK within the company, but the basic rule is to say "I'm sorry" to the customer.
Q. What should be the subject of the apology email?
A. Use a subject line that clearly indicates the requirements, such as "[Apology] Regarding โ—‹โ—‹".
Q. What do you do after you apologize?
A. Please suggest measures to prevent it from happening again and proceed with your work carefully for a while.