Housing/Real Estate

Mail Delivery

Master the Japanese you need for Mail Delivery in natural keigo. Scene-by-scene flow · NG examples · politeness levels · 9-language parallel translations

Synergia Editorial Team2026-05-01

This page helps foreign residents and long-term visitors handle "Mail Delivery" with daily Japanese phrases for living in Japan, practical examples, and common mistakes to avoid.

What this page helps you say in Japan

This page focuses on Mail Delivery and teaches useful Japanese phrases for daily life in Japan, including natural replies, polite alternatives, and practical wording for foreigners living in Japan.

What You'll Learn on This Page

Redelivery request from absence ticket
How to specify delivery date and time
Difference and treatment between seal and signature
How to specify placement
Pick up at the post office counter

Practice Phrases (10 Total)

再配達をお願いしたいのですが、追跡番号は1234-5678-9012です

さいはいたつをおねがいしたいのですが、ついせきばんごうはいちにさんよん-ごろくななはち-きゅういちぜろにです

I'd like a redelivery. Tracking is 1234-5678-9012.

POINTTracking number is required information

本日の夜、19時から21時で指定したいです

ほんじつのよる、じゅうくじからにじゅういちじでしていしたいです

Tonight between 7-9 PM, please.

POINTThe time zone is basically in 2 hour increments.

置き配でも大丈夫です

おきはいでもだいじょうぶです

Leaving at the door is fine.

POINTCommunicate in advance that placement is OK

宅配ボックスに入れていただけますか

たくはいボックスにいれていただけますか

Could you put it in the delivery box?

POINTEffective measures when you are away

印鑑がないのでサインでも大丈夫ですか

いんかんがないのでサインでもだいじょうぶですか

I don't have a seal. Is a signature OK?

POINTMost delivery people are OK to sign.

荷物を受け取りに郵便局まで伺います

にもつをうけとりにゆうびんきょくまでうかがいます

I'll come to the post office to pick up the package.

POINTSelf-pickup options

本人限定受取郵便は身分証が必要と伺いました

ほんにんげんていうけとりゆうびんはみぶんしょうがひつようとうかがいました

I heard personal-limited mail requires ID.

POINTResidence card required

転送届を出したのですが、まだ届きません

てんそうとどけをだしたのですが、まだとどきません

I submitted mail forwarding but nothing arrived yet.

POINTIt takes about a week for the transfer to start.

内容物は電子機器で、壊れ物です

ないようぶつはでんしききで、こわれものです

Contents are electronics and fragile.

POINTIf you declare it at the time of delivery, it will be treated with care.

不在票のQRコードから再配達を申し込みました

ふざいひょうのQRコードからさいはいたつをもうしこみました

I requested redelivery via the QR code on the notice.

POINTWeb redelivery is the most convenient

Want to practice these phrases out loud?

ECHO app offers native audio and AI pronunciation feedback for real practice.

Practice with ECHO App →

Frequently Asked Questions

Q. How many times can redeliveries be made for free?

A. It's free for most companies, but if you don't pick it up within 7-10 days, it will be returned to the sender. If you are absent for a long period of time, use the counter detention service.

Q. Can I receive it without a seal?

A. You can receive it by signing. There is no problem if you tell them, "I don't have a seal, so please sign." However, personal mail is an exception.

Q. How do I specify the placement?

A. On Amazon, you can select it when ordering, and on Yamato, you can set it using the smartphone app. You can specify the entrance, delivery box, storage room, etc.

Q. How do I receive registered mail or personal mail?

A. The person's signature or seal and identification card (residence card, etc.) are required. Even family members cannot pick up the package on your behalf.

Q. What if I forget the PIN code for the delivery box?

A. Please contact the condominium management company. Do not use tools that can be opened without permission as they may cause malfunction.

Mail Delivery

What this page helps you say in Japan

What You'll Learn on This Page

Practice Phrases (10 Total)

Want to practice these phrases out loud?

Practice Pronunciation with ECHO

Frequently Asked Questions

Other Pages in This Pack

daily life

Government office/administration