Listening/Phone

Japanese Listening Phone Complaint Phrases

When you didn't catch it โ€” polite ways to ask again, confirm, or request slower speech. Real phrases ยท NG warnings ยท 9-language parallel translations

Synergia Editorial Team

This page helps foreign residents and long-term visitors handle "Japanese Listening Phone Complaint Phrases" with daily Japanese phrases for living in Japan, practical examples, and common mistakes to avoid.

What this page helps you say in Japan

This page focuses on Japanese Listening Phone Complaint Phrases and teaches useful Japanese phrases for daily life in Japan, including natural replies, polite alternatives, and practical wording for foreigners living in Japan.

What You'll Learn on This Page

Practice Phrases (8 Total)

ใ“ใฎๅบฆใฏใ”่ฟทๆƒ‘ใ‚’ใŠใ‹ใ‘ใ—ใ€่ช ใซ็”ณใ—่จณใ”ใ–ใ„ใพใ›ใ‚“

ใ“ใฎใŸใณใฏใ”ใ‚ใ„ใ‚ใใ‚’ใŠใ‹ใ‘ใ—ใ€ใพใ“ใจใซใ‚‚ใ†ใ—ใ‚ใ‘ใ”ใ–ใ„ใพใ›ใ‚“

I sincerely apologize for the trouble.

POINTApologize first

่ฉณใ—ใใŠ่žใ‹ใ›ใ„ใŸใ ใ‘ใพใ™ใงใ—ใ‚‡ใ†ใ‹

ใใ‚ใ—ใใŠใใ‹ใ›ใ„ใŸใ ใ‘ใพใ™ใงใ—ใ‚‡ใ†ใ‹

Could you tell me in detail?

POINTattitude of listening

ใŠ่ฉฑใ‚’ไผบใ‚ใ›ใฆใ„ใŸใ ใใพใ™

ใŠใฏใชใ—ใ‚’ใ†ใ‹ใŒใ‚ใ›ใฆใ„ใŸใ ใใพใ™

Please let me hear your concerns.

POINTlistening

ใ•ใ‚ˆใ†ใงใ”ใ–ใ„ใพใ—ใŸใ‹

ใ•ใ‚ˆใ†ใงใ”ใ–ใ„ใพใ—ใŸใ‹

Is that so.

POINTCompassionate sympathy

ใ”ไธๅฟซใชๆ€ใ„ใ‚’ใ•ใ›ใฆใ—ใพใ„ใ€็”ณใ—่จณใ”ใ–ใ„ใพใ›ใ‚“

ใ”ใตใ‹ใ„ใชใŠใ‚‚ใ„ใ‚’ใ•ใ›ใฆใ—ใพใ„ใ€ใ‚‚ใ†ใ—ใ‚ใ‘ใ”ใ–ใ„ใพใ›ใ‚“

I'm sorry for the unpleasant feeling.

POINTconsideration for feelings

ๆ‹…ๅฝ“้ƒจ็ฝฒใซ็ขบ่ชใ—ใ€ๆŠ˜ใ‚Š่ฟ”ใ—ใ”้€ฃ็ตกใ„ใŸใ—ใพใ™

ใŸใ‚“ใจใ†ใถใ—ใ‚‡ใซใ‹ใใซใ‚“ใ—ใ€ใŠใ‚Šใ‹ใˆใ—ใ”ใ‚Œใ‚“ใ‚‰ใใ„ใŸใ—ใพใ™

I'll check with the department and call back.

POINTDirection of solution

ใ”ๆ„่ฆ‹ใฏไปŠๅพŒใฎๆ”นๅ–„ใซๆดปใ‹ใ—ใฆใพใ„ใ‚Šใพใ™

ใ”ใ„ใ‘ใ‚“ใฏใ“ใ‚“ใ”ใฎใ‹ใ„ใœใ‚“ใซใ„ใ‹ใ—ใฆใพใ„ใ‚Šใพใ™

Your feedback will inform our improvements.

POINTthe end of the story

่ฒด้‡ใชใ”ๆ„่ฆ‹ใ€ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™

ใใกใ‚‡ใ†ใชใ”ใ„ใ‘ใ‚“ใ€ใ‚ใ‚ŠใŒใจใ†ใ”ใ–ใ„ใพใ™

Thank you for your valuable feedback.

POINTClose with gratitude

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Frequently Asked Questions

Q. What's the first thing to do?
A. First of all, an apology for the inconvenience caused.
Q. What if you can't give an immediate answer?
A. Save time by saying "I'll check and get back to you" and get back to you.
Q. What if you can't solve the problem yourself?
A. Escalation on behalf of superiors is the basics.