ใขใซใฆใณใ็ป้ฒใฎๆนๆณใๆใใฆใใ ใใ
ใขใซใฆใณใใจใใใใฎใปใใปใใใใใใฆใใ ใใ
Could you tell me how to register an account?
POINTBasic registration inquiries
Telecom/IT
Online Shopping
Master the Japanese you need for Online Shopping in natural keigo. Scene-by-scene flow ยท NG examples ยท politeness levels ยท 9-language parallel translations
This page helps foreign residents and long-term visitors handle "Online Shopping" with daily Japanese phrases for living in Japan, practical examples, and common mistakes to avoid.
What this page helps you say in Japan
This page focuses on Online Shopping and teaches useful Japanese phrases for daily life in Japan, including natural replies, polite alternatives, and practical wording for foreigners living in Japan.
What You'll Learn on This Page
- Account registration questions
- Specify delivery date and time
- Select payment method
- Contact for returns/exchanges
- Inquiries in case of trouble
Practice Phrases (10 Total)
่ฑ่ช่กจ็คบใซๅใๆฟใใใใพใใ
ใใใใฒใใใใซใใใใใใใพใใ
Can I switch to English display?
POINTAmazon/Rakuten can be switched to English
้ ้ๆฅใฏๅนณๆฅๅคใๆๅฎใงใใพใใ
ใฏใใใใณใฏใธใใใคใใใใใฆใใงใใพใใ
Can I specify weekday evening delivery?
POINTScheduled time service available
ใณใณใใๅใๅใใฏๅฏ่ฝใงใใ
ใณใณใใใใใจใใฏใใฎใใงใใ
Is convenience store pickup possible?
POINTMany Seven and Family Mart stores available
ๅพๆใใฎๅฉ็จใฏๅใใฆใชใฎใงใใ
ใใจใฐใใใฎใใใใฏใฏใใใฆใชใฎใงใใ
This is my first time using post-pay.
POINTInstructions on how to use NP deferred payment, etc.
ๅฑใใๅๅใซไธๅใใใใพใ
ใจใฉใใใใใใฒใใซใตใณใใใใพใ
The delivered item has a defect.
POINTPhotos of specific defects
่ฟๅใใใใฎใงใใๆ้ ใๆใใฆใใ ใใ
ใธใใดใใใใใฎใงใใใฆใใ ใใใใใใฆใใ ใใ
I'd like to return it. Could you tell me the process?
POINTAmazon/Rakuten have clear return policy
ใตใคใบไบคๆใใ้กใใใพใ
ใตใคใบใใใใใใใญใใใใพใ
I'd like to exchange the size.
POINTFrequent requests for apparel
้ ้็ถๆณใ่ฟฝ่ทกใใใใงใ
ใฏใใใใใใใใใใใคใใใใใใใงใ
I'd like to track the shipment.
POINTCheck tracking number from order history
้ ๅๆธใ็บ่กใใฆใใใ ใใพใใ
ใใใใใ ใใใใใฏใฃใใใใฆใใใ ใใพใใ
Could you issue a receipt?
POINTNecessary for expense settlement/final tax return
Want to practice these phrases out loud?
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Practice with ECHO App โFrequently Asked Questions
Q. Can I register on Amazon Japan with an overseas credit card?
A. It's possible. However, it is recommended that the billing address be within Japan; if it is an overseas address, the application may not be approved.
Q. Can I sell on Mercari?
A. Even foreigners can sell items if they have a residence card and a Japanese bank account. Identity verification has become stricter, and you must present your residence card.
Q. What are the advantages of picking up at a convenience store?
A. Available 24 hours a day, no need to be home, and highly anonymous. However, there is a size limit (60 sizes or less) and a storage period (usually 7 days).
Q. Who pays for return shipping?
A. In principle, if it is due to the seller's convenience (defective products, etc.), the seller will be responsible for the expense, and if it is due to the buyer's convenience (wrong size, etc.), the buyer will be responsible for the expense.
Q. What are the tips for identifying resale/fraud?
A. Check the seller's ratings and reviews, be wary of extremely cheap products, and check the official store mark.