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Driving/Car

Phrases for traffic accidents and car troubles

Accidents, breakdowns, gas shortages.
A collection of Japanese phrases that you want to convey accurately in times of panic.

Synergia Editorial Team

What this page helps you say in Japan

This page focuses on Phrases for traffic accidents and car troubles and teaches useful Japanese phrases for daily life in Japan, including natural replies, polite alternatives, and practical wording for foreigners living in Japan.

What You'll Learn on This Page

Practice Phrases (10 Total)

交通事故を起こしてしまいました

こうつうじこをおこしてしまいました

I've been in a traffic accident.

POINTWhen calling 110, clearly state that it is a traffic accident.

怪我人はおりません

けがにんはおりません

No one is injured.

POINTFirst, let us know if there are any injuries.

場所は○○区○○町の○○交差点付近です

ばしょは○○くの○○ちょうの○○こうさてんふきんです

The location is near XX intersection in XX town, XX ward.

POINTConvey specific addresses and landmarks

運転免許証と保険証券を拝見できますか

うんてんめんきょしょうとほけんしょうけんをはいけんできますか

May I see your license and insurance policy?

POINTExchange contact and insurance information with the other party

保険会社に連絡を取らせていただきます

ほけんがいしゃにれんらくをとらせていただきます

I'll contact my insurance company.

POINTSettlements must go through the insurance company.

エンジンがかからなくなってしまいました

エンジンがかからなくなってしまいました

The engine won't start.

POINTDescribe the failure symptoms in detail

JAFを呼んでいただけますでしょうか

JAFをよんでいただけますでしょうか

Could you call JAF for me?

POINTRoad service representative is JAF (membership system)

レギュラー満タンでお願いします

レギュラーまんたんでおねがいします

Fill it up with regular, please.

POINT "いっぱい" → "満タン" is the standard expression at gas stations

窓拭きもお願いできますか

まどふきもおねがいできますか

Could you also clean the windows?

POINTExpressions that can be used at full-service stores

タイヤの空気圧を見ていただけますか

タイヤのくうきあつをみていただけますか

Could you check the tire pressure?

POINT “空気入れて” → “空気圧を見ていただけますか”

Frequently Asked Questions

Q. What should you do first if you have an accident?
A. The order is: 1) rescue the injured person, 2) take preventive measures, 3) call 110, 4) exchange information with the other party, and 5) contact the insurance company. If you leave the scene, you may be treated as a hit-and-run.
Q. Should I call the police even if there is minor property damage?
A. Yes, it is required. Insurance money will not be paid unless the accident is certified by the police. Be sure to avoid ``sitting it out with the other party.''
Q. Are there any insurance companies that support foreign languages?
A. Major companies such as Tokio Marine & Nichido, Sompo Japan, and Mitsui Sumitomo Insurance have 24-hour multilingual call centers. Please note the number when signing the contract.
Q. Can non-members call JAF?
A. It is possible, but the fee will be higher than for members (10,000 to 30,000 yen for basic fee + labor fee). Many services are free if you join for an annual membership fee of 4,000 yen.
Q. What should I do if I put in the wrong gas?
A. Never start the engine. Just contact the gas station or JAF and ask them to clean the inside of the tank (this will cost tens of thousands of yen).

Other Pages in This Pack

Transportation/Commuting

daily life